Company Updates

September Product Updates

William Vuong
Global Marketing Director
|
USA
September 10, 2025

September’s product updates are all about helping merchants create smoother shopping journeys, run stores more efficiently, and drive stronger results online. From faster store performance and easier customization to more intuitive browsing, simplified checkout, and smarter marketing capabilities, every enhancement is designed to reduce friction and unlock growth.

These improvements give merchants greater flexibility, lower costs, and more control—making it easier to deliver exceptional shopping experiences while scaling with confidence.

SHOPLINE eCommerce:

Introducing Theme 3.0 — build your store with more speed, flexibility, and ease

SHOPLINE’s new Theme 3.0 theme is now available. It delivers faster page loading, a flexible and mobile-first layout, and a no-code editor designed to help merchants build and customize their stores more efficiently. Older themes will be phased out by October 2025, and merchants are encouraged to migrate to 3.0 for the best performance.

Why it Matters

Theme 3.0 delivers a leap forward in store design with faster page loading, a mobile-first layout engine, and a no-code editor that puts customization directly in merchants’ hands. These enhancements make it easier than ever to create high-performance, branded storefronts that stand out, drive stronger SEO results, and provide customers with a smoother, more engaging shopping experience.

Key Benefits

  • Faster performance: up to 4x faster rendering and 1.8x quicker browser response times.
  • Enhanced mobile experiences: optimized layouts designed for seamless browsing on any device.
  • More flexible customization: no-code editor makes it easy to brand and design unique storefronts.
  • Drive higher conversions:  improved layouts drive more sales and boost search visibility.
  • Developer-friendly: greater flexibility and efficiency for developers to design, test, and release new templates.

Learn more 

Make Color Choices Clear and Simple for Shoppers with Color Palette Filters 

Replace plain text color tags with visual color palette filters—showing shoppers swatches (circles or squares) that make it easier and faster to browse and select product color variations. This makes it easier for shoppers to instantly see and choose their preferred colors while browsing product catalogs.

Why It Matters

Text-based filters often slow down product discovery, especially in large product catalogs common among apparel and accessories. By switching to visual swatches, you can minimize friction with the browsing experience, help shoppers quickly narrow their choices, and increase purchase intent. This update improves both user experience and conversion performance—particularly on mobile, where intuitive filtering is critical.

Key Benefits

  • Faster product discovery: Shoppers instantly recognize and select preferred colors without scanning through text.
  • Higher conversions: Stores using color palette filters see a 5%–8% CVR uplift and 8% lower drop-off rates.
  • Stronger performance with combined filters: Pairing color palettes with other filters (size, price, category) drives 15%–25% more clicks and 4%–6% higher CVR.
  • Mobile-friendly navigation: Enhances browsing on small screens by reducing endless scrolling and making new collection launches more shoppable.

Learn more

Multichannel Connect (MCC):

Centralize TikTok Shop Operations Seamlessly with MCC Integration

Multichannel Connect (MCC) now supports direct integration with TikTok Shop integration in the US, UK, Malaysia, Singapore, and Japan. Directly connect MCC with TikTok Shops to manage products, inventory, and orders all in one place—without needing a separate TikTok integration app. 

Why it Matters


With TikTok Shop now integrated directly into MCC, merchants can easily centralize operations across sales channels. The integration enhances efficiency by unifying product management, inventory syncing, and order processing in real time. This streamlined approach delivers smoother workflows, consistent data across channels, and stronger performance for cross-channel selling on Tiktok.

Key Benefits

  • Removes the need for a separate TikTok integration app
  • Centralizes TikTok Shop with other sales channels in MCC
  • Reduces manual product linking, inventory updates, and order processing
  • Improves accuracy and consistency of product data across channels

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Centralized Control for Wholesale and Online Store Sales with the MCC Faire Integration

SHOPLINE merchants in the US can now connect their Faire wholesale store through Multichannel Connect (MCC). This integration allows centralized management of product data, inventory, and orders, making it easier for merchants to manage both B2B (Faire) and B2C (SHOPLINE) sales from one platform.

Why it Matters

Managing wholesale and retail channels separately often creates inefficiencies and risks, such as duplicated updates or inventory mismatches that lead to overselling. With MCC’s real-time sync, merchants can unify operations across Faire and SHOPLINE, ensuring product and inventory updates are always consistent and accurate. This creates a smoother workflow and reduces operational overhead.

Key Benefits

  • Streamlined cross-platform product updates and inventory synchronization
  • Lower risk of overselling due to mismatched stock data
  • Improved operational efficiency for merchants selling across B2B (Faire) and B2C (SHOPLINE) channels

Learn More

SHOPLINE POS:

SHOPLINE Tap to Pay — Accept Payments Anywhere Without Extra Hardware

SHOPLINE now supports Tap to Pay on iPhone and Android in the US, enabling merchants to accept contactless payments directly on their mobile devices without the need for additional POS hardware. This flexible solution is ideal for pop-ups, mobile stores, and seasonal markets, making it easier and more affordable to launch new selling points.

Why it Matters

Traditional POS systems often require separate card readers and hardware, adding cost and complexity for merchants—especially those operating temporary or mobile setups. SHOPLINE Tap to Pay simplifies checkout by enabling payments with just a compatible device, reducing setup time and eliminating hardware expenses.

Key Benefits

  • Eliminates hardware costs (often $50–$1,500) and installation delays
  • Faster, simpler setup for pop-ups, mobile stores, and seasonal selling points
  • Streamlined checkout using only a mobile device, with no extra hardware needed

Learn More

SHOPLINE Ads Management:

Expand Your Reach of Higher Intent Audiences with the Native Quora Ad Integration

SHOPLINE now supports native integration with Quora Ads, making it simpler for merchants to run more effective ad campaigns and gain more accurate insights. The integration combines a tracking pixel (client-side) and conversion API (server-side) to enable more accurate, end-to-end performance and attribution tracking.

Why it Matters

Quora attracts users actively seeking knowledge and advice, making it an ideal channel for targeted, content-driven campaigns. With this integration, SHOPLINE merchants can reach new audiences, track conversions with greater accuracy, gain customer insights, and optimize campaigns for better results—all while reducing manual setup time.

Key Benefits

  • Improved ROAS through better audience targeting and conversion tracking
  • Reduced setup time with native integration (no manual coding required
  • Access to a high-intent audience where 64% seek expert opinions and 58% value diverse perspectives
  • More accurate campaign optimization with comprehensive tracking data

Learn More

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