Realize Your Potential with

Social Commerce

Connect your favorite channels to SHOPLINE for unified data and customer synchronization.

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Realize your potential with SHOPLINE Social Commerce

Start selling everywhere

SHOPLINE lets you sell beyond your webstore.

SHOPLINE lets you sell beyond your webstore.

Integrate multiple channels

Connect social channels such as Facebook, Instagram, WhatsApp, Telegram, and more.

Sell live and connect to social media

Customers can easily place orders during and after livestream via keyword comments.

Combine multiple short links

Send product links and discount codes to your customers to boost conversions.

Set up interactive campaigns

Create engaging livestream events with a reward system to stimulate viewers and boost sales.

Unified messaging

Centralized communication

Centralized communication

Manage messages from different channels on one platform.

Automate inquires and replies

Automate inquires and replies

Assign conversations to your staff and set up auto-reply messages for more efficient inquiry management.

Synchronize customer profiles and orders

Synchronize customer profiles and orders

Access customer information and order history across different platforms.

Custom product catalogs

Custom product catalogs

Send pre-set product catalogs to step up customers' decision-making and conversion rate.

SHOPLINE Real-time livestream dashboard

Real-time livestream dashboard

  • Track orders and payments

    Gain insights into your real-time sales and livestream performance during and after livestream.

  • View and reply to messages on one page

    Get an instant overview of incoming messages and reply directly via our message dashboard without switching to social platforms.

  • Identify best-selling products and track inventory

    Keep tabs on high-demand products and track current stock balances.

  • Broadcast payment reminders

    Send broadcast messages after livestream to remind customers to check out and make payments.

3-day setup

3-steps setup

From configuration to uploading, kick start your livestream selling with the help of our onboarding specialists.

Self-help guides

Self-help guides

Leverage our explicit step-by-step FAQs for feature setup and get additional training via our online support center.

Support when it matters

We are here for you

Our Merchant Success Team are ready to answer your queries through live chat, phone calls, and email to help you grow your sales.

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FAQs

1. What is the difference between SHOPLINE Social Commerce and other livestreaming platforms?

SHOPLINE Social Commerce unifies your online store and livestream selling, synchronizing products and customer information across all channels. This provides a seamless shopping experience for your customers no matter where they are. Our Message Center also provides a centralized communication platform where you can view and reply to messages from multiple sources, be it your website or social channels.

2. How do I sell products during a livestream?

Simply assign short keywords to your products and add them to the livestream room. Broadcast these keywords to your customers during the livestream so they can place orders through keyword comments. Our system will automatically capture all comments and group the products into a single order, allowing customers to check out all at once at the end of your livestream.

3. How do I get started?

Create a SHOPLINE account here.
For more resources and information, visit our Help Center.