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Provide seamless shopping experiences across all channels and touch points.
Implement cross-channel fulfillment (buy online, pick up in-stores or try in-stores, or deliver to home)
Separate shipment status for in-stock (carried out in store) and out-of-stock (to be shipped) products within a transaction for clear fulfilment
Increase store traffic with dynamic inventory allocation
Increase registrations with in-store QR code displays
Enable personalized recommendations based on purchase history
Accelerate checkout with paperless receipt options (SMS, Email, WhatsApp, and more)
Reduce wait times with save and retrieve cart features.
Simplify reward and gift card redemption with scannable membership codes (coming soon for gift card)
Cross-store visibility to provide fulfillment alternatives in real-time.
Real-time inventory synchronisation
Cross-store stock visibility to provide the next best fulfilment alternative
Inventory log and report (ABC analysis & sell-through rate)
Low and high inventory alerts
Smart re-ordering based on pre-set min/max inventory or average daily sales/sell-through rate
Centralized dashboard for managing stock transfers and replenishments
Attain brand loyalty through increased customer lifetime value.
Accurately attribute in-store sales to social ads and engagement with the Meta Conversion API (CAPI)
Member-exclusive pricing
Supports redemption of member and affiliate referral code online and apply them in-stores
Drive targeted content and promotions with our SmartPush
Collect post-purchase product reviews, NPS and service rating
Scale and achieve sustainable growth with effective multi-store management strategies
One-click product, inventory, price and promotion publishing to different channels and stores
Cross-store fulfilment (buy in-store, return, exchange or refund in any other stores
Zero downtime; transactions can still be processed in the case of poor connectivity
Support variable product offerings, pricing and promotions for each store location
Weighted average cost analysis report
Store staff performance, discount usage level and email automated end-day closing report
GTO integration for sales submission to shopping mall management
Omnichannel retail is a strategy that integrates all sales channels (online store, physical POS, social media, etc.) to provide a seamless shopping experience. SHOPLINE’s OMO platform helps brands unify data and operations across channels.
An omnichannel platform like SHOPLINE connects your online store, in-person POS, and inventory in real-time. Customers can buy online/pick up in-store (BOPIS), track orders across channels, and enjoy consistent promotions.
Start by centralizing inventory and customer data. Use SHOPLINE’s tools to sync online/offline sales, launch loyalty programs, and analyze cross-channel performance. Focus on high-traffic channels first (e.g., Instagram + physical store).
