Tap into the power of tailored, real-time conversations to deliver unforgettable customer experiences and solidify lasting relationships
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Effortlessly reach your customers on their favourite messaging platforms. Managing various channels can be daunting, but our Message Center streamlines communication with a centralised hub for all your messages, enabling you to recognise the same customer across multiple touchpoints
Streamline the customer checkout journey - generate orders, include products, and share checkout links with your customers, minimising cart abandonment and boosting conversion rates
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Implement a dynamic menu or auto-reply chatbot that consistently provides instant, customised support around the clock, ensuring your customers are never left without the assistance they deserve
Maximise response efficiency for common queries using well-crafted keyword replies.
Cater to a wide range of target audiences with adaptable smart reply suggestions.
Foster genuine connections by seamlessly assigning conversations to your team members for a more personalised touch.
Obtain a comprehensive understanding of customer behaviours across platforms with one dashboard for all your customer data.
Consolidate customer profiles for individual customers to get a unified view of their past transactions across online and offline touchpoints.
Manage customer interactions and order processing effortlessly within a centralised location for streamlined management.
Automate customer tagging and segmentation for optimised prioritisation and personalised support tailored to each customer.
Unify all your social channels, engage new audiences, and grow your social presence
Collaborate with our expert onboarding team to swiftly integrate your product catalog and fine-tune your settings. Experience seamless and rapid store deployment, powered by cutting-edge technology
Experience a smooth and hassle-free transition to SHOPLINE's e-commerce platform with our cutting-edge data and design migration solutions
Connect with our dedicated Merchant Success Team via live chat, phone, or email for personalised guidance to optimise your sales and elevate your e-commerce experience
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